The invention discloses a method, a terminal device and a system for statistical user experience. The method includes: obtaining dynamic switching information, a playback status of the dynamic switching information includes at least the media play in the process of dynamic switching causes, after switching to the media and media quality identification in the media; to the first server sends the dynamic switching information, the first server statistics user experience. The terminal device comprises an acquisition module and a transmission module. The system includes a terminal device and a server according to an embodiment of the present invention. Terminal equipment system and method of the invention, through the acquisition and report to reflect the dynamic switching information dynamic adaptation, making the business / network providers can more comprehensively assess end-user media experience, and take the optimization of the broadcast media targeted measures, which can further enhance the user experience of the media terminal.
【技术实现步骤摘要】
【技术保护点】
1.一种用于统计用户体验的方法,其特征在于,包括:获取动态切换信息,所述动态切换信息至少包括:媒体播放过程中的动态切换原因、切换后的所述媒体的媒体质量标识和所述媒体的播放状态中的一种;向第一服务器发送所述动态切换信息,以便于所述第一服务器统计用户体验。
【技术特征摘要】
【专利技术属性】
技术研发人员:吴凌燕,袁卫忠,石腾,乐培玉,
申请(专利权)人:华为技术有限公司,
类型:发明
国别省市:94
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